Shipping policy
Last updated: June 1, 2026
At Norvexora, we are committed to providing a reliable and transparent shipping experience for all customers. This Shipping Policy explains how we process, ship, and deliver orders.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays
- Orders placed during weekends or holidays will be processed on the next business day
- In rare cases of high order volume, processing may take slightly longer
Shipping Time
After processing, orders are shipped according to the destination region.
- Estimated delivery time: 30–45 business days
- Delivery times may vary depending on location, customs procedures, and carrier conditions
Delays
In some cases, shipping may be delayed due to factors outside our control, such as:
- Severe weather conditions
- Transportation disruptions
- Carrier delays or logistics issues
When such events occur, orders will be shipped once conditions stabilize and normal logistics operations resume.
Shipping Fees
Shipping fees and free shipping eligibility vary depending on the destination country or region.
- Applicable shipping options, including any free shipping thresholds, will be shown at checkout before payment
- Final shipping costs are calculated automatically based on your location and order details
Lost or Missing Packages
If your package is lost or has not arrived within the expected delivery timeframe, please contact us at:
We will work with the shipping carrier to investigate and resolve the issue.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order using the following link:
https://www.17track.net/en
Please allow 24–48 hours for tracking information to update.
Contact Information
If you have any questions about shipping or delivery, please contact us:
Legal Representative: GREGORY CHRISPIN
Email: admin@norvexora.shop
Phone: 702-863-0362
Business Address: 205 E 17th St, Brooklyn, NY 11226, United States