Privacy policy

Last updated: June 1, 2026

Norvexora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Norvexora is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information depending on your interaction with the Services:

  • Contact details (name, billing address, shipping address, phone number, email address)
  • Financial information (payment card details, transaction information, payment confirmation)
  • Account information (username, password, security settings, preferences)
  • Transaction information (purchases, returns, exchanges, cart activity)
  • Communications (customer support messages and inquiries)
  • Device information (IP address, browser type, network connection)
  • Usage information (how you interact with our website and Services)

Sources of Personal Information

We may collect personal information from:

  • Directly from you (orders, account creation, support communication)
  • Automatically through your device and browser (cookies and similar technologies)
  • Service providers (payment processors, logistics partners, analytics providers)
  • Business partners and third parties

How We Use Your Personal Information

We use personal information to:

  • Provide, operate, and improve our Services
  • Process payments and fulfill orders
  • Arrange shipping and delivery
  • Manage accounts and customer support
  • Process returns, refunds, and exchanges
  • Send updates, notifications, and order confirmations
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Conduct marketing and promotional activities (where permitted)

How We Share Personal Information

We may share your personal information with:

  • Shopify and service providers who support our operations (payment processing, hosting, logistics, analytics)
  • Marketing and advertising partners (to improve promotional relevance)
  • Shipping carriers and fulfillment partners
  • Legal authorities when required by law
  • Business affiliates or in case of mergers, acquisitions, or restructuring

Shopify Integration

Our store is hosted by Shopify. Shopify processes certain personal information to provide, secure, and improve the platform. Your data may be transferred and processed in countries outside your residence.

For more information, please refer to Shopify’s Privacy Policy: https://privacy.shopify.com/en

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze performance, and provide personalized content and advertising. You may disable cookies in your browser settings, but some features of the Services may not function properly.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal information
  • Request data portability
  • Opt out of targeted advertising or data sharing

You may also opt out of marketing emails by using the unsubscribe link in any email.

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Children’s Privacy

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal data from children.

International Transfers

Your information may be transferred, stored, and processed outside your country of residence. We take appropriate measures to ensure data protection compliance where required.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Information

If you have any questions about this Privacy Policy or your personal data, you may contact us at:

Legal Representative: GREGORY CHRISPIN
Email: admin@norvexora.shop
Phone: 702-863-0362
Business Address: 205 E 17th St, Brooklyn, NY 11226, United States